Toll transactions incurred during this transition will be posted to customer accounts in the coming weeks.
#IPASS CUSTOMER SERVICE CENTER LICENSE#
Please see the TxTag License and Use Agreement for replenishment amounts. If you add a credit card on a TxTag account and opt in for Auto-Replenishment, your credit card will automatically be charged for the replenishments needed to pay your outstanding balance and to keep your account above the replenishment threshold level. Payments that were made prior to November 18 may appear on your account with a later date than the actual paid date. Please note, late fees will not be assessed during this time.
This may cause increased call wait times for our customers. TxTag is currently experiencing a high call volume due to our recent system transition. Please contact the TxTag Customer Service Center at or by calling 88 regarding any questions. Customers will begin receiving statements online or by mail, which may include toll transactions not previously billed dating back to May 2021.Ĭustomers may also receive bills from other toll authorities regarding toll travel, but never for the same transactions billed by TxTag. Thank you.ĭue to quality control measures after the system transition earlier this year, it has taken longer than anticipated to generate statements for toll usage. The team is working to resolve the issue and apologize for any inconvenience. The TxTag Customer Service Center is currently experiencing intermittent phone issues. Thank you!Ĭlick here for an Important Message from TxTag. We apologize for the inconvenience and appreciate your patience. During this brief time, will be down and customers will not be able to access accounts, pay a toll bill or make any other payments. TxTag will be undergoing maintenance on Thursday, Novemfrom 9 p.m.
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